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RETURN POLICY
We stand behind every product we sell. If you're not absolutely pleased with your purchase, for any reason, we'll be happy to refund the purchase price (shipping/handling charges not refundable). Simply return the items to us within 90 days via insured parcel post or UPS to:
PokerTools.com
Returns Dept.
1307 W. Chateau Ave.
Anaheim CA, 92802.
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We ask that returned products be in new condition as sent with original packaging and materials.
Please allow up to 7 business days to process your return from the time it reaches our Returns Department Warehouse.
All credit requests will be handled within 7 business days, but please note that it may take your credit card holder up to 30 days to apply your credit. Please note that we have no control over how long the credit card company takes to credit the refund to your account after we submit the data to them, but we do whatever we can to expedite the process.
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